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On-Call Workers: Does FLSA Make You Pay Them to Wait?

Under the Fair Labor Standards Act (FLSA), you have to pay on-call workers as they wait. Well, sometimes, anyway. Here are the criteria. The week between Christmas and New Year’s is traditionally a “stand-down” time at many businesses. A lot of employees choose to use this week to burn off remaining vacation time rather than […]

Winning on Purpose: Chick-Fil-A’s “My Pleasure” Secrets to a Gold-Standard Culture

In the world of HR, “culture” is often a buzzword that feels hard to pin down. But for Nicholas Lawrence, Executive Director of People & Culture, local franchise for Chick-fil-A Indianapolis, culture isn’t a vague feeling—it’s a measurable standard. During a webinar ahead of his session at SPARK HR 2026, Lawrence shared how one of the […]

The 6 Most Common Compensation Mistakes

He typically finds that some employees are paid too little (and likely to jump ship at the first opportunity) while others—whose specialties were desperately needed—make more than they should (and that’s robbing profits). To make matters worse, he says, no one knows which is which. Here are six of the most common compensation mistakes Erdle […]

What Role Does Company Size Play When Changing Company Culture

Many organizations are grappling with the need to alter their company, or corporate culture. There are a lot of factors that can influence whether that is successful, including organization size.

Train Your Older Workers Effectively

Do you have more older workers on the job these days? If you answered “yes,” it’s not surprising. The American population is aging, and so is the nation’s workforce. Consider these statistics: The proportion of the U.S. population of people aged 65 and older is projected to increase from 12.4 percent in 2000 to 19.6 […]

Job Descriptions: Essential Elements Explained

Job descriptions are the building blocks of your organization. Here are the building blocks you need in a job description. One way HR professionals get information from BLR is through Google™ and other search engines. They search for what they need to know and, if we’ve got it, the search engine will tell them so. […]

‘On-Call’ and ‘Call-In’ Work Schedules: Advantages and Disadvantages for Employers (Video)

What are the benefits for employers for instituting variable work schedules for their employees such as call-in shifts and on-call status?  How do these schedules work?  Who uses them?  And why have some major employers recently abandoned such practices? Speaking to an audience of HR professionals and employers at BLR’s Advanced Employment Law Symposium (AEIS), […]