Practical HR Tips, News & Advice. Updated Daily.
A new study examines global worker and customer experiences across industries. The Worker Shapes The Customers’ Experience study—released by Appirio, a global services company that helps customers create next-generation worker and customer experiences—shows that while executives say they understand the importance of worker experience and its impact on customer experience (and thereby customer loyalty and […]
by Howard Fetner The Equal Employment Opportunity Commission (EEOC) recently issued a resource document explaining the rights of job applicants and employees with mental health conditions. The document explains that applicants and employees with mental health issues are protected from discrimination and harassment based on their conditions, may be entitled to reasonable accommodations, and have […]
With a strengthening global economy, we know employers are more optimistic about hiring, yet technology and changing skills needs are leaving roles unfilled. Forty-five percent of employers globally face difficulty filling open roles, creating new challenges to attract and recruit talent.
A waiting-time penalty is assessed when an employer willfully fails to pay a worker the compensation he or she is entitled to on termination of employment. A California appeals court recently ruled that when a worker seeks waiting-time penalties but not unpaid final wages, his or her claim is subject to a one-year statute of […]
An employer/plan administrator continues to get an expensive lesson on the risks of having both inadequate COBRA notice procedures and poor explanations of how those procedures work. An “inefficient, unwieldy” notice process — coupled with evasive and contradictory answers from employees on why a qualified beneficiary did not receive a COBRA election notice — led […]
Yesterday’s Advisor presented Gregg Tate, GPHR, and the New Way of Working (NWoW) at adidas®. Today, how NWoW was implemented.
Employees of the Environmental Protection Agency (EPA) are supposed to study things that are nasty. But as an agency official was spending way too much time on his computer on a shared website, a special agent who walked by got a toxic surprise.
Job descriptions may seem mundane, but when they show up in court, they can kill your case if they’re not accurate. About.com‘s Susan M. Heathfield shares three key warnings for employers. 1. Job descriptions sometimes become outdated as soon as you write them. In this fast-paced, changing, customer-driven environment, it’s a challenge to keep job […]
According to the 2017 CareerBuilder Candidate Experience Study, nearly four in five (78%) candidates say the overall candidate experience they receive is an indicator of how a company values its people. But when does the “experience” start? Is it when a candidate first applies for an open position? Or, is it after the candidate has […]
With all the controversy over removing Alexander Hamilton from the $10 and replacing him with a woman, Ken Dixon, blogger for the Connecticut Hearst newspapers, has a novel idea. He proposes having a new denomination—an $8 bill.