Most Popular

The Elements of Persuasion: Use Storytelling to Pitch, Sell Faster & Win More Business

Employment law attorney Michael Maslanka reviews the book The Elements of Persuasion: Use Storytelling to Pitch, Sell Faster & Win More Business by Richard Maxwell and Robert Dickman. Review notes example in book of Ritz-Carlton’s job interview process. From time to time, we read something in a business book that we want to pass along. […]

Are You Making Workers Head for the Hills?

In a tight labor market, the last thing you want to be doing is driving your employees out. Finding skilled talent is proving to be extremely difficult, therefore employers must rely on retention strategies to keep workers sticking around. Knowing what your workers want, and what’s causing them to leave, is the first step in […]

How to Avoid 4 Common PowerPoint® Mistakes

A PowerPoint presentation can help reinforce concepts you convey during training, but the technology can also undermine your efforts—unless you avoid some common mistakes. Here are four to avoid: Don’t use too much text in your slides. If you squeeze too many words onto a slide, the audience may have trouble reading them or may […]

Boss Whisperer Tames Abrasive Bosses

You know of the Horse Whisperer, and maybe the Dog Whisperer? Now we’ve got the self-proclaimed boss whisperer—executive coach Dr. Laura Crawshaw. Here are some tips from her book, Taming the Abrasive Manager: How to End Unnecessary Roughness in the Workplace. Crawshaw starts by identifying the five primary behavioral characteristics of abrasive bosses. How many […]

Changing Up the Workplace to Spur Creativity

It’s hard to find the perfect workplace, and much of what makes a workplace “perfect” depends on the nature of the work being done. A quiet, secluded office devoid of any distractions might be perfect for powering through mundane, repetitive work. But it wouldn’t necessarily lend itself to creativity. The Creative Power of Public Spaces […]

What the Las Vegas Strip massacre means to employers

by Deanna Forbush The current Google Doodle says it all. The Doodles generally express recognition of a special day, such as the celebration of a holiday, an anniversary, or the life of a famous artist, pioneer, or scientist. Since last Sunday’s horrific Las Vegas massacre, however, the Google Doodle is a simple mournful black ribbon. […]

Improving hiring and retention in entry-level jobs

To fill those entry-level jobs, offer an atmosphere of respect and opportunity, and get to know the communities from which you want to hire. It’s natural that an organization be nervous about the loss of a key executive. But what really terrifies many these days is having their entry-level people leave. In today’s service economy, […]