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Train Supervisors on 5 Keys for Preventing Conflict

“The key to managing conflict isn’t just about pushing them to resolution, but also to learn how to have nicer conflicts,” said Tim Scudder, CEO of Personal Strengths USA and coauthor of Have a Nice Conflict: A Story of Finding Success and Satisfaction in the Most Unlikely Places (www.haveaniceconflict.com). “As one set of conflicts is […]

Being Good Enough Just Isn’t Good Enough

“Be all that you can be.” For years, that was the recruitment slogan used by the U.S. Army in its advertising. I think most of us would say we want to be all that we can be. We unabashedly claim we want to be the BEST. People don’t claim they want to come in second […]

Prospecting—The Missing Link in Your Sales Training

Training sales staff has many aspects and challenges, from new technologies to closing strategies to managing numerous accounts. According to one sales training expert, many employers overlook an important part of the sales cycle in their training of sales professionals: prospecting.

Why Do Many Employees Love Their Jobs? Location, Location, Location

We all know the adage, “Location is everything.” Training and research firm Leadership IQ® recently surveyed 3,478 employees using a 10-question online test called “Is Your Personality Suited to Working Remotely or in the Office?” The results of where employees want to work was a rousing endorsement of … not in the office!

5 Keys to Successful High-Volume Recruiting

by Rebecca Barnes-Hogg, SPHR, SHRM-SCP of YOLO Insights® High-volume recruiting is about numbers—big numbers—of open positions and candidates. Managing a high volume of each is challenging and overwhelming for a recruiter who not only has to follow a consistent process, but also keep candidates and hiring managers informed and satisfied. Here are five fundamental elements […]

Does Your Orientation Training Program Need Review?

New hire orientation is the first step toward employee retention. A formal and well-developed new employee orientation program not only impacts the new hire but also the organization as a whole—both directly in terms of productivity, employee referrals, and retention, and indirectly, as far as employee satisfaction, culture, and safety. These can provide significant return […]

Wellness—A Great Holiday Gift for Your Employees

The month and a half leading up to New Year’s is full of joy and celebration. But from stress and germs to distraction and overindulgence, it’s also fraught with hazards that can leave your employees ill, injured, or dispirited. Be sure that wellness at your company doesn’t fall by the wayside during the fun! Although […]