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Moments Like This

Litigation Value: It’s been quite a season. ‘Nuff said. We’re into the summer re-run season, and I’m still rolling with my love of the top-10 list. And even though we missed Michael Scott this season — oh, how we missed him — our favorite crew of paper salesmen and women definitely delivered their share of […]

When Internships Lead to Employment

With roughly one-in-four employers recruiting entry-level workers from the pool of current and former interns, it is more important than ever for college and university students and recent graduates to perform well in these employment proving grounds, says a press release from Challenger, Gray & Christmas. Inc. Unfortunately, many of those involved in summer internship […]

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Take this off your fall ‘to do’ list: EEO-1 delayed in part and suspended in part

by Brian Bouchard As you may have heard, we recently received some good news regarding the EEO-1 pay data collection that would have gone into effect in March 2018.  On August 29, acting chair of the Equal Employment Opportunity Commission (EEOC) Victoria Lipnic issued a statement indicating that the Office of Information and Regulatory Affairs […]

Your How-To Guide: Things to Do Before and After the Training & Development Summit (Part 1)

The 2018 Training & Development Summit will be here before you know it. It provides professionals from a variety of industries many opportunities to network with peers, meet with solutions providers, attend world-class workshops, and more. If you really want to get the most you possibly can out of attending the summit this year, you’ll […]

You are in control of your own legacy

by Dan Oswald I enjoy reading biographies. People’s lives fascinate me and most of the time are much more interesting than any piece of fiction. Over the years, I’ve read dozens, if not hundreds, of biographies of politicians, business leaders, and athletes. I’m not sure what my fascination is with other people’s lives, but I […]

Senate immigration vote means employers need to stay tuned

The Senate’s passage of an immigration reform bill gives employers much to think about, but it’s hardly the last word on the issue. The House has been considering immigration measures of its own and is expected to tackle reform in a completely different way after the July 4 holiday. The Senate passed a comprehensive reform […]

Customer Service 101—Train the Trainers

The term “customer service” is typically applied to external customers, but trainers don’t have “customers” in that traditional sense. Their customers are employee learners. And it’s imperative that they see their learners as customers they should be kept satisfied if they want their programs to be successful. Why? Because unsatisfied learners won’t continue to take […]

Worried about ‘quickie election’ rule? Attorneys urge supervisor training

The much ballyhooed National Labor Relations Board (NLRB) rule shortening the process leading up to unionization elections is now in force, leaving employers scrambling to figure out how best to protect their interests. One bit of advice: Focus on supervisor training. Supervisors are the employer’s eyes and ears among employees, according to Kevin C. McCormick […]

EEOC report calls for reboot of employer antiharassment efforts

by Leslie Silverman Over a 15-month period, Equal Employment Opportunity Commission (EEOC) Commissioners Victoria Lipnic and Chai Feldblum led a task force focused on understanding and preventing workplace harassment. On June 20, 2016, Commissioners Lipnic and Feldblum released a final report and recommendations based on their experience leading the EEOC task force.  Task force and […]

Age Discrimination: Court Rejects Claim By Older Worker Who Lost Job After Restructuring; A Case Study Of What The Employer Did Right

Many human resource managers worry about age bias suits whenever there’s a reorganization and older workers who don’t fit in the new company structure are terminated. But if you can show that your motives are business-related and you handle the situation properly, you’ll go a long way toward avoiding liability. Here’s a look at one […]