Practical HR Tips, News & Advice. Updated Daily.
The global response to George Floyd’s tragic and shocking death and other recent acts of injustice (including those involving Ahmaud Arbery, Christian Cooper, Breonna Taylor, and Nina Pop, among others) and the ensuing protests and riots amid the COVID-19 economic crisis have affected businesses directly or indirectly. As the current events continue to unfold, employers […]
Anyone who has worked in customer service knows that some customers can be extremely difficult, demanding, and even toxic. These customers can be abusive to customer service staff.
2020 seems to have decided to be the year that will live in infamy. COVID-19 hit the headlines early in the year and really swung into action in March. I strongly suspect everyone reading this post has had his or her life upset in one way or another by the virus.
One of the perks of being in a supervisory or management position is the ability to delegate tasks to subordinates. But delegation isn’t as simple as handing out tasks and washing your hands of the assignment.
Yesterday, we looked at some of the rules for workers’ comp claims brought by former employees. Today, 4 tips for successfully handling these types of claims—plus a valuable workers’ comp desk reference specifically for California employers like you.
For managers and employees, the thought of conducting performance reviews during a global pandemic might be a source of high stress. As the future of work transforms, the need to redefine learning and performance conversations is more apparent than ever.
We’ve all heard the old saying “Don’t judge a man until you have walked a mile in his shoes.” It’s pretty straightforward. The Random House Dictionary of Popular Proverbs and Sayings describes it this way: “Don’t criticize another person’s work until you’ve tried to do it yourself; don’t judge another person’s life until you’ve been […]
One of the most uncomfortable feelings in the business world is being suddenly dropped by an employee. You thought things were going well and that this person was satisfied in his or her role, only for the person to quit? All sorts of emotions may surface—anger at being “abandoned,” frustration because of a lack of […]
Today’s workers have more leverage than ever when deciding how long they’ll stay with a job before looking for a new one. When passive jobseekers—your current employees—are contacted multiple times by recruiters, they get more curious about opportunities in the marketplace.
The pair laid out the approach Abbott used to develop a highly successful on-line portal that offers candidates and employees one-stop total compensation information. Senner is Division VP, Compensation, and Johansen, CBP, CCP, is Director International Compensation & Global Programs. They offered their tips at WorldatWork”s Total Rewards Conference and Exhibition, held recently in San […]