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Top 10 Signs You’re About to Get Sued

In today’s Advisor, Attorney Barbara Meister Cummins shares the 10 most lawsuit-attracting lines she hears from managers. Fortunately, she says, managers can be easily trained to avoid them. Cummins, principal of the Law Offices of Barbara Meister Cummins in New York City, offered her remarks at a Human Resources Association of New York Legal Conference. […]

protest

Guidance for Employers Responding to Racial Unrest

The global response to George Floyd’s tragic and shocking death and other recent acts of injustice (including those involving Ahmaud Arbery, Christian Cooper, Breonna Taylor, and Nina Pop, among others) and the ensuing protests and riots amid the COVID-19 economic crisis have affected businesses directly or indirectly. As the current events continue to unfold, employers […]

When Employees Don’t Pack Their Inhibitions for Business Trips

The more employees travel for business, the more exposure employers have — often with costly consequences. Businesses must be prepared for problems that might arise when male and female employees travel together, whether domestically or internationally. Contrary to popular belief, what happens in Vegas doesn’t really stay in Vegas — it gets told in court. […]

Customer

Helping Employees Deal with Toxic Customers

Anyone who has worked in customer service knows that some customers can be extremely difficult, demanding, and even toxic. These customers can be abusive to customer service staff.

family

Employee Focus: How to Help Employees Return from Parental Leave

Employees returning from parental leave, whether that’s maternity/paternity leave or Family and Medical Leave Act (FMLA) leave, often have a unique set of needs to ease their transition back into working full-time. This is important for employers to be cognizant of, not the least of which is to reduce the incidence of employees leaving the […]

Laugh

Laughing in the Face of 2020

2020 seems to have decided to be the year that will live in infamy. COVID-19 hit the headlines early in the year and really swung into action in March. I strongly suspect everyone reading this post has had his or her life upset in one way or another by the virus.

Sexual Harassment

LITIGATION VALUE: Over $700,000 It would be pretty safe to say that any time a company’s regional manager asks a female employee to act out a lesbian love scene during its anti-harassment training you have problems. Expensive problems. Not only does the company face liability for Michael’s actions in contributing to the hostile working environment […]

From Sourcing to Hire: Artificial Intelligence in Recruiting

Every other day, there is an article about artificial intelligence (AI) and recruiting that’s taking the Internet by storm, but what’s the excitement about? Is bringing AI into the recruitment industry the next big thing?

Do’s and Don’ts with Candidate Phone Calls

Yesterday’s Advisor covered how to prepare yourself for the first call to a potential candidate. Today, you’ll learn some tips and tricks on actually pulling the call off!