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fake

Are Your Employees Faking Happiness?

It probably won’t surprise you to learn that sometimes, your employees fake their happiness. What may surprise you is the degree to which this occurs. A recent survey found that a whopping 81% of employees have faked happiness at work.

Do’s and Don’ts with Candidate Phone Calls

Yesterday’s Advisor covered how to prepare yourself for the first call to a potential candidate. Today, you’ll learn some tips and tricks on actually pulling the call off!

Customer

Helping Employees Deal with Toxic Customers

Anyone who has worked in customer service knows that some customers can be extremely difficult, demanding, and even toxic. These customers can be abusive to customer service staff.

technology

The Best Software for L&D from 2018

Are you in the market for new learning and development (L&D) software for your organization? According to users and expert ratings, the following software vendors appeared on multiple “best” workplace training and learning software lists from 2018.

empathy

Empathy: The Solution to Employees’ Engagement Crisis

I love coming to work every day. You might say I’m lucky—especially when you consider Gallup finds that only one-third of U.S. employees are engaged at work. But I’ll let you in on a secret: Creating a positive workplace that you and your employees love is attainable—and more critical than ever.

expectations

Don’t Let Unreasonable Expectations Doom Your Workplace Like It Almost Did to WandaVision

It’s official. The Marvel Cinematic Universe (MCU) has successfully expanded to television.  While Marvel has had previous forays into this medium (including Agents of S.H.I.E.L.D. and various shows on Netflix), WandaVision was Marvel’s first television show explicitly interconnected with the happenings of the MCU, which previously was only portrayed in feature films. And while the […]

5 Leading Talent Acquisition Trends Taking Storm in 2024

It’s hard to believe that 2023 is nearly over, marking now as the time when HR professionals and organizational leaders should start planning for the next year, including their plans for talent acquisition. The work and hiring landscape is rapidly evolving, especially following the pandemic and the Great Resignation. Today’s job seekers bring a wealth […]

Millennials

How-to HR: Top 3 Happiness Inspirations from Google

Have you ever looked in envy at an article online and seen the incredible, bright, and colorful work spaces Google’s 70,000+ employees enjoy on a daily basis? I have, too.…  Creating innovative work spaces is only scratching the surface when it comes to Google’s revolution of Human Resources (HR), or People Operations as it is […]

8 Components of an Effective Employee Compensation Plan

Effective employee compensation plans can set the stage for effective recruiting as well as employee retention. This is because the employee compensation plan should articulate a distinctive value proposition that will inspire and guide the team in the right direction. “Properly developed, this makes a powerful statement internally to your employees as well as externally […]