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Train Your People to Avoid Age Discrimination

Q. Who is covered by the Age Discrimination in Employment Act (ADEA)? A. The ADEA covers all employers with 20 employees or more and applies to all employees and job applicants aged 40 or over. Q. What employment actions are prohibited by the ADEA? A. The ADEA prohibits age discrimination in any term or condition […]

Our Motto: ‘Customer Service Is Job 2’

Oswald, CEO of BLR, offered his thoughts on customer service in a recent edition of The Oswald Letter. Recently, my wife and I celebrated our 25th wedding anniversary, says Oswald. My gift to her was a trip to the Caribbean for a few days. That’s 5 days without kids! In our world, that doesn’t happen […]

Who Is an Employee Under the FLSA? Not NCAA Athletes, According to the 7th Circuit

Recently, the U.S. 7th Circuit Court of Appeals—which covers Illinois, Indiana, and Wisconsin—affirmed an Indiana court’s decision to dismiss a case filed by former student athletes at the University of Pennsylvania (Penn) against the NCAA. The student athletes alleged they were employees who were entitled to minimum wage under the Fair Labor Standards Act (FLSA).

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Needed Now: Contact Tracers to Help Stop the Spread of COVID-19

As coronavirus cases surge across the United States, contact tracers are in higher demand than ever. In fact, it is predicted that as many as 300,000 contact tracer positions will be needed this year alone, and hiring a qualified group of individuals will be no easy feat—these individuals will be critical to containing the spread.

Google Glass is Coming: Should Employers Be Concerned?

Google Glass is a wearable computer with a head-mounted display. It looks like eyeglasses, but can take pictures, record video, send messages, give information about what you’re looking at, and more. Naturally, this presents both opportunities and risks for employers, and it’s tough to judge whether this new technology will be an asset or liability […]

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New Policy on Internships Puts DOL, Courts on Same Page

The U.S. Department of Labor’s (DOL) announcement that it is nixing its 2010 guidance on unpaid internships in favor of a less-rigid test puts the agency in line with recent appellate court rulings on the issue, according to an attorney following the matter.

Salary Negotiations: An Employer’s Perspective

At the end of a hiring process, the final step is sending an offer letter to the potential candidate with the hope of them accepting it. Unfortunately, some hiring managers end up receiving a different answer, a counter offer.

VR

Could VR Help You Bring Employee Training into the Modern Age?

With COVID-19 upending nearly every aspect of the way we work, many companies spent the greater part of last year trying to find the best way to stay productive while ensuring employees’ and customers’ safety. For many, this meant taking the traditional processes and making them remote without disrupting established workflows. The agendas of meetings […]