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behavior

Annoying Behaviors

Offices often have one or more team members who rub their colleagues the wrong way. It’s simply a function of human social interaction that not everyone will get along swimmingly with everyone else. Much of that boils down to individual personalities, but there are some habits and predilections that are more universally and objectively disliked. […]

Same Pay, Same Title, Still Retaliation

In one case, an HR manager who reported to top management made a complaint. Soon thereafter he lost all his staff, was moved to another area, and found himself reporting to a middle manager. His new boss said to him, "I don’t know why they sent you to me. I don’t have anything for you […]

emotional

Emotional Intelligence for HR

The term “emotional intelligence” means being cognizant of your own emotions and the emotions of those around you, as well as how they are impacted by daily occurrences. Being aware of others’ emotions is a major asset, as it can improve interpersonal and working relationships and make the organization run more smoothly. In the working […]

Finding Internal Fraud–How to Do Your Audit

“Oh, it wouldn’t happen here” is a naïve attitude to take toward internal fraud, says consultant Vicki M. Lambert CPP. It’s more common than you might expect, but fortunately it’s not that hard to detect and prevent. Lambert, who offers payroll training as “The Payroll Advisor,” says that if you are doing an audit, might […]

Faces of HR: Dean Carter on Positive Cultures, Purpose-Centric Leaders & Pathways

For the last three decades, Dean Carter has served as a change agent. From Fossil Group to Sears Holdings, and most recently at Patagonia, Carter has honed his craft by leading HR transformations. As Head of People and Culture at Patagonia, Carter amplified a purpose-driven culture while serving as a strategic partner to the Founders, […]

You Discriminated, I’m Depressed, I’m Taking FMLA

Segal, a partner in the Philadelphia office of law firm Duane Morris, delivered his suggestions at as recent Society for Human Resource Management Annual Convention and Exhibition. [Go here for appraisal mistakes 1 through 8] 9. Delaying implementation of discipline decision Unfortunately, when you delay a discipline decision, you open a window for the employee […]

rentention

Why Empathy Makes You a Better Recruiter

If asked to name key traits of successful recruiters, you would probably cite the usual: communication skills, which include listening; confidence; patience; and flexibility, among others.