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Why Empathy Makes You a Better Recruiter

If asked to name key traits of successful recruiters, you would probably cite the usual: communication skills, which include listening; confidence; patience; and flexibility, among others.

Employee Who Left Drug Rehab Not Entitled to ADA, FMLA Protections

An employee who abused drugs and then failed to complete a rehabilitation program was not entitled to job protection by the Americans With Disabilities Act or the Family and Medical Leave Act, the 5th U.S. Circuit Court of Appeals ruled. ADA does not protect illegal drug users who are not seeking treatment, and FMLA does […]

Update Handbook, Policies to Include Sexual Orientation and Gender Identity

With the Supreme Court’s ruling on Title VII of the Civil Rights Act of 1964 regarding gender identification, can we leave the Title VII disclaimer in our company handbook and applications as is? Or does the wording need to be adjusted to specifically state “sexual orientation” and “transgender status”?

4 Hacks to Increase Traffic to Your Job Posting

When it comes to filling open positions, your job posting has a huge role to play. It’s where potential candidates will learn about the position, what it entails, and what qualifications are needed. If you’ve had an open position for months and are seeing little to no applications coming in, you may want to start […]

happiness

How Keeping Employees Happy Leads to Happier Customers

Most business leaders would put increased customer satisfaction at the top of their priority list as the best driver of repeat business and sustainable growth. Each new development will be finely scrutinized to see what the effect is likely to be on customers. How will this affect their experience? How will this make their lives […]

Most Workers Feel ‘Off-Course’ in Current Job

A majority of working Americans consider their current job “off-course,” according to a new poll. Depending on your company, this could be a sign of dangerous waters ahead. The poll, conducted by Monster.com, reveals that more than 56 percent of respondents consider their current job “not on course at all” with their career visions. For […]

NY Gov Gifts Businesses with New Mask Mandate for the Holidays

Citing a “winter surge” in COVID-19 cases and hospitalizations, New York Governor Kathy Hochul announced on Friday, December 10, that a new masking mandate will go into effect on Monday. Read on to understand how your business will be affected by the sudden new requirement, which may scare off both customers and staff alike during […]

Faces of HR: Dean Carter on Positive Cultures, Purpose-Centric Leaders & Pathways

For the last three decades, Dean Carter has served as a change agent. From Fossil Group to Sears Holdings, and most recently at Patagonia, Carter has honed his craft by leading HR transformations. As Head of People and Culture at Patagonia, Carter amplified a purpose-driven culture while serving as a strategic partner to the Founders, […]

Creating Organizational Alignment: Strategy, Culture, and Talent

By Lynda Silsbee Today’s Advisor features an article on organizational alignment strategy by Lynda Silsbee, CPT, SPHR. Silsbee is the founder and principal consultant at Performance Dimensions Group, a boutique consulting group that provides the resources and skills to nurture organizations along the path to achieving high performance.