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meeting

How to Keep Meetings from Getting Sidetracked

We’ve all been there: a meeting that seemingly never ends; a meeting that goes around in circles over the same insignificant topics without ever coming to a resolution; a meeting that wraps up leaving attendees feeling like the primary purpose for getting together was never addressed.

monitor

3 Tips for Ethically Implementing Employee Monitoring in 2022

In the nearly two years since the world shifted from working at the office to working remotely, IT and Security teams have been playing a never ending game of catchup. Work from Office (WFO) always had its challenges. Managing security on the network, and then the transition to increasingly shifting the workload to the cloud […]

Religious Discrimination: Employee Wins $6.5 Million Jury Verdict Because of Manager’s Favoritism; Lessons for Employers

A Northern California woman has won a jaw-dropping $6.5 million by convincing a jury that she was passed over for promotion by a supervisor who favored employees belonging to the same religious group as the supervisor. We’ll explain the case and provide pointers for avoiding similar “reverse bias” problems.

Speech, Safety, and the Law: Managing Political Expression in Today’s Workplace 

Political debate isn’t just prevalent in the news or social media — it’s in Slack channels, office kitchens, and embroidered onto work attire. For HR professionals, this rising trend of political discourse raises a critical challenge: how do you balance employees’ rights to express political views with your responsibility to maintain a respectful, legally compliant […]

Court Restores Accommodation Claim for Employee with Pending Leave Request

Once an employee requests an accommodation, their employer has a duty to engage in an “interactive process” to try to determine whether they can accommodate the disability. With that in mind, employers should take note of this recent decision from the U.S. 6th Circuit Court of Appeals (which covers Tennessee, Ohio, Kentucky, and Michigan). The […]

EntertainHR: 3 Lessons to Learn from Depp-Heard Defamation Litigation

There are countless television shows and movies that offer viewers a front-row seat to witness fictional characters engaged in salacious behavior that ultimately lands them in court. In all of these shows, the outcome at trial leaves a winner and a loser.

The Ultimate Guide to Call Center Recruiting

Since the start of this decade, humans have been craving personal connection. Our newfound isolation may be one of the contributing factors to consumer preferences when it comes to customer service. Call center workers are the front line of a company’s brand and reputation. Every minute a customer spends on the phone with a customer […]

The Importance of Accurate and Complete Employee Evaluations

For many companies, year-end and/or shortly after the new year is a time set aside on the corporate calendar for annual evaluations. Employee evaluations should not only put employees on notice of performance problems and provide feedback for their continued development and growth but also demonstrate the employer’s efforts to help low performers and challenge […]