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How to Handle Mistakes? Consider a Just Culture

When something goes wrong in the corporate world, it’s not unusual for staff to wonder if they’ll suffer the consequences for a botched client meeting, late product launch, or drop in sales. But when something goes wrong in the healthcare setting, the stakes are often higher. Medical errors can physically hurt people—a misdiagnosed medication, a […]

The Biggest Recruitment Challenges Right Now

Recruitment has always had its fair share of challenges. That’s why the recruitment industry isn’t for the faint of heart. Recruiters are basically employment matchmakers; they’re working hard to pair the right people in the right positions in order to help companies better serve their customers. But that’s much easier said than done, and can […]

Is Your Refrigerator Running? Burger King Employees Respond to Prank Call

What may be one of the oldest pranks in the book, “Is your refrigerator running?” was not something Burger King® employees heard the night they received a prank call. Instead, the Coon Rapids, Minnesota, Burger King received a call instructing them to break all the windows inside the restaurant … and this isn’t the first […]

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How to Keep Meetings from Getting Sidetracked

We’ve all been there: a meeting that seemingly never ends; a meeting that goes around in circles over the same insignificant topics without ever coming to a resolution; a meeting that wraps up leaving attendees feeling like the primary purpose for getting together was never addressed.

Tacking the “E” in DEI: BTS Focuses on Equity

Two particularly interesting aspects of our ongoing series on chief diversity officers (CDOs) and similar roles are the career paths those leaders have taken to get to where they are today and the creative approaches they apply to their unique diversity, equity, and inclusion (DEI) challenges. For this installment, we spoke with BTS Chief Diversity […]

5 Timekeeping Tips to Reduce Wage and Hour Risks

Under the Fair Labor Standards Act (FLSA), employers must maintain records of hours worked by each nonexempt employee. That means companies bear the ultimate burden of showing that records of hours worked are in fact accurate. If an employer is sued by an employee, a group of employees, or the U.S. Department of Labor (DOL) […]

Migraine: More than a Headache

While commonly associated with headaches, migraine can be so much more debilitating and include light and sound sensitivity, severe nausea, and a range of other symptoms that can make those experiencing them shut down for anywhere between a few hours and a few days. HR managers should be particularly vigilant in addressing this issue in […]

Communicating SECURE Act 2.0 Retirement Changes to Your Workforce

A quick SECURE Act 2.0 summary is nearly impossible to give. Like the original 2019 SECURE Act, the goal of the update was to increase the number of companies offering retirement plans and to increase employees’ participation in those plans. While the original SECURE Act brought forth new changes, SECURE Act 2.0 far exceeds the […]

Unintended Consequences of Sales Comp Programs

For example: If salespeople don’t view your program as competitive, your best salespeople will seek greener pastures. If salespeople don’t view your program as fair, there will be morale issues. (For example, if plans aren’t carefully thought through, some territories may experience a high volume of easy sales, while other territories have little opportunity to […]