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Intelligent Automation and the Future of Work in the United States

Intelligent automation (IA), business process management (BPM), artificial intelligence (AI), and other advances are altering the fundamental nature of employment. They’re affecting how businesses manage their internal processes, interact with their clients, and offer products, prompting a wave of reinvention. There’s enormous value to be had: According to Price Waterhouse Cooper’s Global Artificial Intelligence Study: […]

It’s WARS Against Arrogant Bosses

By Elaine Quayle Employees who always knew their bosses were egotistical, condescending, and supercilious can now declare WARS on them to prove it! Thanks to joint research at the University of Akron (UA) and Michigan State University, we now have the Workplace Arrogance Scale—or WARS. According to a press release, WARS was presented at the […]

ghosting

Ghost Jobs: Why Does a Gap Between Openings and Hires Continue to Exist? 

For over a year, “ghost jobs” have been a hot topic among job seekers and concerned professionals. These are roles posted online that companies have little or no intention of filling.   The latest Bureau of Labor Statistics Job Openings and Labor Turnover Survey (JOLTS) data adds a new twist: The gap between job openings and actual hires, while down […]

global

Compliance: Converting International Contractors to Employees

Today’s growing business is facing increasing pressure to expand internationally—whether that is to meet demand from customers overseas, to test new markets, or to tap the worldwide pool of talent to strengthen their broader operation.

Best Practices for Successful Reverse Mentoring Programs

What are some best practices to ensure success with reverse mentoring? As with any mentoring relationship, it is important to educate employees in advance about their roles, to create a plan up front for the mentoring partnership (e.g., what the mentee wants to learn, how frequently the mentor and mentee will meet), and to follow […]

technology

3 Game-Changers in the L&D Industry

As you may already be aware, learning and development (L&D) will be one of the most innovative departments over the course of the next decade, primarily because of the new technology that L&D departments will use and implement moving forward.

Leading With Soul: Think Twice Before Outsourcing Leadership

Leadership requires delegation yet it’s crucial that we recognize what should never be outsourced. While it’s tempting to hand off tasks to lighten your load, there are certain responsibilities—especially the more challenging conversations—that must be handled directly by leaders. These moments are opportunities to demonstrate values, build trust, and lead with authenticity. Leadership is about […]