Most Popular

Leading With Soul: Think Twice Before Outsourcing Leadership

Leadership requires delegation yet it’s crucial that we recognize what should never be outsourced. While it’s tempting to hand off tasks to lighten your load, there are certain responsibilities—especially the more challenging conversations—that must be handled directly by leaders. These moments are opportunities to demonstrate values, build trust, and lead with authenticity. Leadership is about […]

Faces of HR: Shannon Duvall on Emotional Resilience and Forward-Thinking

Meet Shannon Duvall, Sr. Director of People and Culture at CallTrackingMetrics (CTM), a global conversation analytics company. Duvall brings more than 15 years of experience managing and scaling HR operations to her role where she develops the long-term strategic vision of CTM’s culture and employee experience. Additionally, since she joined the company, CTM has consecutively […]

Future Human Capital Trends: How to Hire 5 to 10 Years from Now

In part one of this article, I spoke with Brad Denny, Principal at Deloitte, to discuss what its “2019 Human Capital Trends Report” found about what work will look like in 5–10 years and the value of social enterprises. In the conclusion of the interview, we’ll look at the business-critical impact of the human element […]

Does Your Organization Have Good Maneuvering Skills?

Industries and markets are constantly (and rapidly) evolving, and to survive, your organization must be maneuverable. How can you develop such skills in your workforce? We have insight on this from Jeffrey Phillips and Alex Verjovsky, authors of the book OUTMANEUVER: OutThink, don’t OutSpend.

Change Management Best Practices

Today’s HR professionals and managers operate in an environment of continual change. That makes change management competencies no longer an option but a crucial competency. Operating Amid Constant Change Today’s business landscape is constantly evolving. Businesses need to continually adapt to both internal and external impacts, including advances in technology, shifts in market dynamics (both […]

FedEx to Offer Same-Sex Domestic Partner Benefits

FedEx recently announced that it will offer health insurance benefits to same-sex domestic partners, according to The Commercial Appeal, a Memphis, Tennessee, newspaper. The Memphis-based company plans to begin offering the new insurance benefits beginning January 1, 2012. In the Appeal article, FedEx spokesperson Sandra Munoz noted that: FedEx employees have been asking for this […]

Political discrimination: when politics and the workplace meet

by Luke Draisey It’s likely that 2016 was a year that most people won’t soon forget. It was a year marked by international turmoil, celebrity deaths, and unprecedented political disunity. We saw Great Britain’s decision to withdraw from the European Union, the genesis of the Zika virus, and the deaths of several cultural icons, including […]

discrimination

Department of Justice Issues New Antidiscrimination Guidance

On July 29, 2025, the U.S. Department of Justice (DOJ) issued a memorandum for all federal agencies titled “Guidance for Recipients of Federal Funding Regarding Unlawful Discrimination.” This memo directly applies to entities which receive federal funding, such as universities receiving federal grants or federally funded state agencies. In addition, the memo advises that entities […]

automation

For Many Companies, Enterprise Automation Begins with HR

Over the past 2 years, the way businesses have been run has changed dramatically. Since the early confusion that accompanied the onset of the pandemic, the business world has settled down, learned that hybrid and work-from-home business models actually do work, and started taking steps to evolve operations. This evolution has been more than simply […]

A Learning Culture Is No Longer Just a ‘Nice-to-Have’ for Talent Retention

In a rapidly changing work environment, organizations grapple with retaining quality talent amidst an exhausted workforce, shrinking budgets, and an uncertain economy. The desire to stick around is decreasing among employees. According to Gartner, employee attrition averaged around 20% in 2022. The evolving landscape of employment—characterized by a surge in remote working, the loss of […]