Practical HR Tips, News & Advice. Updated Daily.
Yesterday’s Advisor made the case for customer service training by describing how one company experienced great growth by focusing on customer service. Today we take a look at training employees to give their coworkers great service.
The dawning of a new year is the perfect time to make a fresh start, and chances are, many people in your office are using this opportunity to renew their commitment to fitness and a healthy lifestyle. They want to drop a few pounds, get stronger, or finally run the marathon they’ve been talking about. […]
Some employers believe that deducting from an employee’s pay can be done at their own discretion. However, the law scrutinizes pay deductions very closely, and the scope of acceptable situations for them may be far narrower than you think. Attorney Ted Boehm shares what you need to know.
Traditionally, when employers have sought to prepare their work teams for big upcoming changes—e.g. new processes, a new organizational structure, new software, etc—in the workplace, the focus has been on “change management.” Speaking to an audience of human resources (HR) and employers at BLR’s Advanced Employment Issues Symposium (AEIS) in Las Vegas, keynote speaker Kelli […]
Supervisor training about preventing sexual and other harassment isn’t just a smart move—it’s one that’s required by law in many states. What should supervisors be taught? Supervisor Training on Harassment: What to Include A best practice would be to use this time when supervisors are together to cover not just sexual harassment, but also all […]
Seasons greetings! It’s that time of year again. No, we aren’t talking about shopping ’til you drop, New Year’s resolutions, or holiday parties (at least not in this article). It’s time to start thinking about employee performance evaluations. Evaluate your employment practices, including performance evaluations, with the Employment Practices Self-Audit Workbook A gift that keeps […]
As Courtney Branson writes for HR Daily Advisor, the role of HR is undergoing a transformation. That probably doesn’t come as a surprise to those serving in HR roles—it’s a profession that has been impacted significantly over the past few years by technology, as well as the economy and other forces.
Just as the human resources arena has recently evolved from an individual-focused, personnel-service mindset to a team-oriented framework, the next decade may require human capital strategies to further shift to a network-driven mentality.
As we enter the third year of a pandemic, the ongoing disruption caused by COVID-19 and its variants often leaves employers juggling legal and business considerations regarding their workforce. Specifically, many employees are also caregivers, whether they are caring for children, a spouse, an individual with a disability, or older relatives. Practically, issues arise when […]
The legalization of marijuana poses more conundrums for employers than just the challenges caused by employees’ use of the popular herb. While most employers in states like Nevada, where marijuana is legal both medicinally and recreationally, worry about whether they can terminate an employee for lawfully using weed, others are asking whether they are required […]