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2023 Labor Trend – the Shift from the Great Resignation to Quiet Quitting

The past few years in the workplace have been defined by the Great Resignation, a period marked by significant employee turnover and a quest for more fulfilling work. This era symbolized worker empowerment, with many in the US leaving their jobs for roles that better aligned with their values and improved their life quality. However, […]

ghosting

Want to Make Smarter Hiring Decisions? Stop Ghosting Candidates

When dealing with a labor shortage, employers will pull out all the stops to attract and retain top talent. Yet, some employers are treating the hiring market like it’s the pre-2008 recession era and continuing to use outdated hiring practices like having a long hiring process, non-mobile-friendly job applications, and more—and then they wonder why […]

Matrix Approach Will Tame Competing Sales Goals

Special from WorldatWork Total Rewards 2013, Philadelphia In yesterday’s Advisor, consultant David Cichelli talked about hurdles, modifiers, and multipliers for sales compensation. Today, his take on using matrices, plus an introduction to the all-HR-in-one-place website, HR.BLR.com®. Matrices for Sales Comp Use a matrix when sales people have concurrent accountability for two competing measures, says Cichelli, […]

Transforming Abstract to Action: Winter Washington’s DEI Strategy at Gainwell Technologies

Winter Washington’s path to leadership in Diversity, Equity, and Inclusion (DEI) at Gainwell Technologies is rooted in a career spent observing gaps, connecting people, and finding ways to create meaningful change. As the company’s head of DEI and Employee Experience, Washington has worked to transform abstract concepts of equity and inclusion into actionable strategies that […]

Evaluations: How Can We Encourage Honest Performance Appraisals?

I’ve been reading about how important it is from a legal standpoint to give accurate performance appraisals, and when I look over ours, I know we’re not doing that—basically everyone is “good” or “excellent,” even though managers complain about poor workers. I know we’re going to get in trouble if we fire any of these […]

customer harassment

Tips to Limit Risk of Employee Harassment by Customers

Most employers are equipped to respond to employee allegations of harassment by coworkers or managers. There are added levels of difficulty, however, when they complain about harassment by a customer, contractor, or other visitor to the business. A federal court of appeals recently ruled a Harrah’s Casino employee can go to trial on her claims […]